Patient Registration

Essential Duties and Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Collects patient identification cards
• Collects patient insurance information
• Ensures that documentation is completed, and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles a needed
• Issues receipts for payments received
• Balances upfront collections at the end of the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed.
• Maintains business office inventory and equipment by checking stock to determine inventory level
• Receives and opens office mail as needed
• Takes deposits to the bank as needed
• Protects patients’ rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
• Strong knowledge of Microsoft Excel and Outlook
• Attends all required education
• Regular and predictable attendance required
• Performs other miscellaneous duties as assigned