Frequently Asked Questions

In order to help alleviate the stress that accompanies any procedure, we have provided the answers to some of the most common questions our patients ask us. If you do not find the information you are looking for, please feel free to ​​contact us​​.

Can I drive myself home after the procedure?
No. You must have a driver over the age of 18 to drive you home after your procedure. You cannot use public transportation or a taxi. If your driver decides to leave, they must leave a phone number where they can be reached in case of an emergency. If you do not have a driver, your procedure will be canceled.

When is the last time I can eat and drink?
Please call your doctor for specific instructions regarding the necessary preparation for your procedure. Please remember than in addition to food, you cannot chew gum or suck on mints or candy. If you do not follow your physician’s instructions, your procedure may be canceled.

Can I take my medications before my procedure?
Check with your doctor’s preparation instruction sheet. Most necessary medications may be taken with sips of water two hours prior to your procedure time, but check with your doctor regarding diabetes medications or blood-thinning medications, such as Plavix, Pradaxa or Coumadin, as soon as possible.

When should I start my prep?
Your doctor will provide you with instructions prior to your procedure.

What if I have problems with my prep?
Some people have difficulty tolerating the prep. If your questions are not answered on your prep sheet, please call your physician’s office number. A physician is always on call 24 hours a day, 7 days a week.

What should I bring with me to my procedure?
You will need to bring any completed paperwork with you. You will also need to bring your insurance cards, driver’s license or other current photo ID and any referrals that you have obtained for the procedure. We recommend that you leave your jewelry and other valuables at home.

How long will I need to be at the center?
You should expect to be at the center for about two – three hours for consent form review, insurance information, pre-procedure anesthesia evaluation, procedure time and recovery time, depending on the complexity of the procedure.

Do I need to cancel my procedure if I have a cold/fever?
If you have symptoms of the flu or you are sick with a fever, please reschedule your appointment and contact your primary care physician for medical care. If you are coming to the center for a procedure and have symptoms of the flu, your procedure will be canceled.

How does billing work for my procedure?
You are expected to pay your co-pay at the time of your appointment. Your insurance company may receive up to four bills related to your services. They consist of our facility fee, your physician’s professional fee, anesthesia services and, in some cases, laboratory services. You may be responsible for a portion of these charges, as directed by your insurance company. If you have questions about any of these charges, please call our billing service at (302) 283-3300.

To see a list of our accepted insurances, please visit our ​​Insurance and Billing page​​ page.

What is your privacy policy?
A copy of our privacy practices is available at the center, or you may view a copy ​​here​​. If you have any questions about our privacy practices, you may speak to the Center Director directly.